2020 - 2022

COVID19 adaption and overcome

1. In 2021, DHA Logistics was proud to be recognized by PANGEA LOGISTICS NETWORK LTD as the best partner in Asia, becoming the most prestigious service provider ready to provide all logistics services requirements. 2. Move the DHAL office to Nguyen Van Troi Street, Phu Nhuan district. 3. Adapted to flexible working mode between in-office and work from home 4. Restructure to build a new generation Freight forwarder on digital transformation platform for automation

2015 - 2020

Industry 4.0 integration and establish professional services system

1. Build and practice company culture 2. Build a customer services team and system 3. Define and declare a statement of customer service 4. Build a customer service level system 5. Imply the online working model

2010 - 2015

DHAL establishment and development

1. Establish Ho Chi Minh City’s Office 2. Create and operate according to the business model 3. Identify strengths, markets, and customers 4. Clarify company's vision, mission, and core values 5. Develop international freight products, performing door-to-door delivery service 6. Join domestic and international forwarding associations 7. Use business management software 8. Build a training system and execute internal training

2006 - 2010

Foundation of DHAL - Phuc Tien co.

1. Establish Phuc Tien Co. Define the mission: support foreign-invested enterprises to successfully do business in Tay Ninh and surrounding areas with products for customs clearance and domestic transportation. 2. Establish a business system, processing process and SOP 3. Build the management team and system 4. Build rules, regulations, and job descriptions system 5. Build a value chain 6. Build documents' records and restore the system 7. Become a customs agent and a leading reputable customs clearance enterprise in Tay Ninh Province 8. Customer retention rate 95%

2020 - 2022

COVID19 adaption and overcome

1. In 2021, DHA Logistics was proud to be recognized by PANGEA LOGISTICS NETWORK LTD as the best partner in Asia, becoming the most prestigious service provider ready to provide all logistics services requirements. 2. Move the DHAL office to Nguyen Van Troi Street, Phu Nhuan district. 3. Adapted to flexible working mode between in-office and work from home 4. Restructure to build a new generation Freight forwarder on digital transformation platform for automation

2015 - 2020

Industry 4.0 integration and establish professional services system

1. Build and practice company culture 2. Build a customer services team and system 3. Define and declare a statement of customer service 4. Build a customer service level system 5. Imply the online working model

2010 - 2015

DHAL establishment and development

1. Establish Ho Chi Minh City’s Office 2. Create and operate according to the business model 3. Identify strengths, markets, and customers 4. Clarify company's vision, mission, and core values 5. Develop international freight products, performing door-to-door delivery service 6. Join domestic and international forwarding associations 7. Use business management software 8. Build a training system and execute internal training

2006 - 2010

Foundation of DHAL - Phuc Tien co.

1. Establish Phuc Tien Co. Define the mission: support foreign-invested enterprises to successfully do business in Tay Ninh and surrounding areas with products for customs clearance and domestic transportation. 2. Establish a business system, processing process and SOP 3. Build the management team and system 4. Build rules, regulations, and job descriptions system 5. Build a value chain 6. Build documents' records and restore the system 7. Become a customs agent and a leading reputable customs clearance enterprise in Tay Ninh Province 8. Customer retention rate 95%

2020 - 2022

COVID19 adaption and overcome

1. In 2021, DHA Logistics was proud to be recognized by PANGEA LOGISTICS NETWORK LTD as the best partner in Asia, becoming the most prestigious service provider ready to provide all logistics services requirements. 2. Move the DHAL office to Nguyen Van Troi Street, Phu Nhuan district. 3. Adapted to flexible working mode between in-office and work from home 4. Restructure to build a new generation Freight forwarder on digital transformation platform for automation

2015 - 2020

Industry 4.0 integration and establish professional services system

1. Build and practice company culture 2. Build a customer services team and system 3. Define and declare a statement of customer service 4. Build a customer service level system 5. Imply the online working model

2010 - 2015

DHAL establishment and development

1. Establish Ho Chi Minh City’s Office 2. Create and operate according to the business model 3. Identify strengths, markets, and customers 4. Clarify company's vision, mission, and core values 5. Develop international freight products, performing door-to-door delivery service 6. Join domestic and international forwarding associations 7. Use business management software 8. Build a training system and execute internal training

2006 - 2010

Foundation of DHAL - Phuc Tien co.

1. Establish Phuc Tien Co. Define the mission: support foreign-invested enterprises to successfully do business in Tay Ninh and surrounding areas with products for customs clearance and domestic transportation. 2. Establish a business system, processing process and SOP 3. Build the management team and system 4. Build rules, regulations, and job descriptions system 5. Build a value chain 6. Build documents' records and restore the system 7. Become a customs agent and a leading reputable customs clearance enterprise in Tay Ninh Province 8. Customer retention rate 95%

2020 - 2022

COVID19 adaption and overcome

1. In 2021, DHA Logistics was proud to be recognized by PANGEA LOGISTICS NETWORK LTD as the best partner in Asia, becoming the most prestigious service provider ready to provide all logistics services requirements. 2. Move the DHAL office to Nguyen Van Troi Street, Phu Nhuan district. 3. Adapted to flexible working mode between in-office and work from home 4. Restructure to build a new generation Freight forwarder on digital transformation platform for automation

2015 - 2020

Industry 4.0 integration and establish professional services system

1. Build and practice company culture 2. Build a customer services team and system 3. Define and declare a statement of customer service 4. Build a customer service level system 5. Imply the online working model

2010 - 2015

DHAL establishment and development

1. Establish Ho Chi Minh City’s Office 2. Create and operate according to the business model 3. Identify strengths, markets, and customers 4. Clarify company's vision, mission, and core values 5. Develop international freight products, performing door-to-door delivery service 6. Join domestic and international forwarding associations 7. Use business management software 8. Build a training system and execute internal training

2006 - 2010

Foundation of DHAL - Phuc Tien co.

1. Establish Phuc Tien Co. Define the mission: support foreign-invested enterprises to successfully do business in Tay Ninh and surrounding areas with products for customs clearance and domestic transportation. 2. Establish a business system, processing process and SOP 3. Build the management team and system 4. Build rules, regulations, and job descriptions system 5. Build a value chain 6. Build documents' records and restore the system 7. Become a customs agent and a leading reputable customs clearance enterprise in Tay Ninh Province 8. Customer retention rate 95%

2020 - 2022

2015 - 2020

2010 - 2015

2006 - 2010

2020 - 2022

2015 - 2020

2010 - 2015

2006 - 2010

2020 - 2022

2015 - 2020

2010 - 2015

2006 - 2010

2020 - 2022

2015 - 2020

2010 - 2015

2006 - 2010

How did we start

DHA Logistics was established and developed on the solid foundation of Phuc Tien Trading and Service Co., Ltd.

In 2006, Phuc Tien was founded with the initial desire to serve and support foreign businesses that had just arrived in Vietnam, not yet knowledgeable about the regulations on import and export and customs clearance operations to ensure their favourable experience and successful business in Vietnam. As a result, DHAL inherits the experience and knowledge of the industry and the operating system from Phuc Tien, strengthening its skills and covering logistics and transportation services related to legal and customs clearance.

In 2010, after four years of Phuc Tien mainly operating in the field of investment consulting, customs clearance declaration and domestic transportation in the Tay Ninh area and surrounding areas, Mr. Dang Ngoc Tinh and Mrs. Nguyen Thi Hong Anh realized that the demand for international freight forwarding, and Vietnam's import and export is proliferating. Nonetheless, our service businesses weren't in the term to meet that growing demand, significantly as the 2008 financial crisis impacted us. Therefore, the board of directors and executives established DHA Logistics (DHAL) to contribute to the country's logistics and freight forwarding industry. Our business exists to provide domestic and foreign companies with professional shipping services that meet international standards. Moreover, we aim to pioneer in supplying a wide range of services to benefit the different industries and supply chain requirements beyond customs clearance procedures, moving forward to door-to-door shipment, and increasing the products' value. Thereby, the Board of Management also seeks to promote and attract foreign businesses to invest and work in Vietnam, contributing to the local and national economy and creating jobs for Ho Chi Minh City workers.

Today, DHAL and Phuc Tien, with a close relationship with a shared vision and values, continue to cooperate closely to bring the best experiences and services that customers are looking for in logistics and international transportation services, including but not limited to: chain of activities to support domestic investors and import-export enterprises and import-export system connecting with international customers, etc. With 23 years of experience in the customs procedures consulting and international trade of Mr. Dang Ngoc Tinh and 18 years in the logistics and international import and export transport of Mrs. Nguyen Thi Hong Anh, DHAL desires to bring the best economic value to customers with the most advanced full and partial service, meeting all the needs of customers.

Vision

To become the leading company and a symbol of professional logistics and freight forwarding services in Vietnam and ASIA Pacific. Leverage the value of Vietnam's products in the international market and support our country to become the leading country in the logistics industry.

Mission

DHAL is committed to creating the most convenient and optimal logistics services and will always be a prestigious strategic partner of global manufacturing, exporting, and trading enterprises. With strict and synchronous management, agency and processing system with outstanding quality, DHAL promises the ultimate efficiency throughout the processing process, bringing "made in Vietnam" products to all corners of the world and gathering the quintessence of the world together in Vietnam.

Core values

Carrying the founder's vision, mission, and action criteria to create excellent products and services in the freight forwarding services industry, the brand name DHA LOGISTICS has represented core values that the executive board and its team turn into cultural behaviour to serve partners and customers throughout the cooperation process.

D

H

A

L

O

G

I

S

T

I

C

S

DELICATION

HUMBLENESS

ACCURACY

LEADERSHIP

ON TIME & OPEN-MINDESS

GRATITUDE

INTERGRITY

SAFETY

TEAMWORK

INNOVATION

CONNECTION

SHARED PROSPERITY

Clients we are serving

Company profile & brochure

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